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Cosensa Learning and Development Reviews
Ria Y, 26 Apr 2018
Edinburgh
No on street free parking as described in prior course communications. Course materials were inadequate - we were only given a handout of powerpoint presentation, nothing else, no info or guidlines.Response : Hi Ria - I have contacted the venue about the free street parking as they state that on their website. In the joining instructions we do make it quite clear that parking outside the venue is metred. Apologies for any confusion. Within the course Brian provides a number of examples of documentation and points of reference and I also believe he offers to speak to anyone with specific questions or issues outwith the course. If this wasn't done, I would be happy to put him in touch with you. Please just drop me a quick email and I will get that arranged laura@cosensa.co.uk
Gregor F, 25 Apr 2018
Edinburgh
Room on second day was a bit claustrophobic but all in all facilities, instructor and material as well as the food were first class.Response : Thank you for the feedback, Gregor, we will pass on the information about the room for the second day and bear it in mind when using that venue in future
Alan M, 16 Apr 2018
Glasgow
Facilities were ideal for the number of delegates, felt like a classroom workshop rather than a course, so perfect size. Lunch was very poor, however that would not normally be an issue for me personally, but feedback is important, it was poor.
Clare D, 09 Apr 2018
Belfast
Course was excellent and everything I expected it to be. The lunch provided was excellent.
Michael M, 05 Apr 2018
Belfast
Warm food would have been better but the sandwiches where good
marie m, 04 Apr 2018
Belfast
The traybakes at the beginning of the course were excellent. The lunch wasnt great as there was only sandwiches I dont eat bread so i didnt have a lunch. Would be great if you had a choice i.e. soup/ stews etc.
Kerry C, 04 Apr 2018
Belfast
Lunch was very limited I didn't actually eat anything except for a 1/4 of a sandwich.
elizabeth a, 03 Apr 2018
Newcastle upon Tyne
Margaret ran the course well and clearly was very familiar with the subject matter. She was able to provide advice and techniques which I am sure will be helpful going forward. The actually material was a little 'light' but maybe necessary for only a one day course. The main thing that let the experience down was the fact there was only one other delegate on the course, who was very new to the role. I found this very limiting as there was no one to learn from or share ideas with. I believe more knowledge and insight would have been gained if more attendees were on the course to take part in the case studies and activities.Response : Thank you for your comments, Elizabeth and yes, we understand your frustration. The numbers on open courses are something we continually have to manage - we can have seven on a course in Belfast and two on the same course in Newcastle. We do offer to put the course date back to try encourage numbers (indeed I believe we did that in this instance), and looking at the record on this particular course, there was plenty interest, just not everyone could commit to attending. I hope you understand we would love it if all our courses ran with larger numbers, but this is not always possible. Equally, we cannot frustrate clients by repeatedly pushing course dates out - there is a fine line. We also offer a 1:1 option if a course fails to generate numbers and we often find this hugely successful.
Janice A, 27 Mar 2018
The course has made me refocus and certainly readopt and apply proof reading skills
Jenny M, 27 Mar 2018
Good folder of handouts to take away and refer back too.