Cosensa Learning and Development Reviews

The training overall was really helpful and provided me with the skills I was looking for. The only negative for me was the role play, it just felt awkward at times and didn't help me practice the skills properly.

I would just like to Thank Vidette for all her hard work and effort , she made everything so understanding and I have took a lot back to my work place from being on the course.. I have learned a different view on how to deal with customers and overall how to do my job and feel comfortable doing my job so once again thanks ..

I thought the training course was very well organised and I was pleased with the overall training and outcome.

As above, a bit thin on the ground although the trainer was very good and clearly knowledgeable.

Location was fantastic as close to the train station. I thought the trainer was superb.

Lunch was a good quality, however the facility may need expansion to cope if more companies inhabit the office space.

my only criticism of the course is about the handouts. some of the slides were a bit small and hard to read.

Course pitched at a level for large organisations . Homestart schemes work on a smaller scale

Coffee and quality biscuits were available most of the day - very good. The lunch was OK; sandwiches and orange juice.

Very happy with booking process, facilities and particularly nice lunch. I would have expected much more in the way of handouts and take-home materials/references for the cost of the course. As with all such training there is such a wealth of information that delegates cannot hope to note everything, and more comprehensive reading material would have been very welcome.