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Cosensa Learning and Development Reviews

wayne g, 07 Mar 2019

Belfast

As above the course is far too short for the information you have to learn. It should also be open book exam. you can not retain all the information in a course that this short. NEBOSH training needs to be updated to allow for people like me that have dyslexia, we can not cope with all this hand writing and spelling, I and others like be never do very well in exams like this, we learn differently than the mainstream. Computers has helped me over the years, so I cannot understand why exams cant be done on computers, this would be a massive help.
Response : Hi Wayne, thank you for the feedback, but I get the feeling the issue is not with Cosensa but with NEBOSH. My understanding is provisions were put in place to support you on the day of the exam, but we do understand how daunting exams can be when it's not something you have done for a while. The NEBOSH course IS intensive when done over two weeks, which is why we offer the day release option as well. This should have been made clear to whoever booked the course with us. We are here to support you with whatever the result of your exam is and remember we are here to help you with the GC3 element as well

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Kathryn E, 04 Mar 2019

The handouts and questionnaires were really useful and I think there are a few links to follow that I can use in the workplace.

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Chris F, 01 Mar 2019

The corse did provide a nice booklet with a lot of information but during the session we did not go through it

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Joanne C, 22 Feb 2019

Belfast

Brilliant course, with a very knowledgeable trainer. Brian was great at listening, identifying and helping with any issues that I had and left me feeling empowered and helped with my confidence, which I will be able to take with me wherever I go.
Response : Thanks for such glowing feedback, Joanne, we are delighted you got so much from this course

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Nicky G, 22 Feb 2019

First class.
Response : Thank you for taking the time to provide us with such great feedback, Nicky, we look forward to hearing the results from your implementation

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Alexander A, 20 Feb 2019

Glasgow

Food was quick, well presented and good to eat. Staff were friendly and the restaurant was quiet.

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Rebecca E, 19 Feb 2019

There was no direction for the course, it was great we had discussions, but it felt like it was a discussion which could have taken place over half a day. There didn't seem much guidance and it was more direct at difficult conversations with clients, whereas more of the difficult conversations are with employees.
Response : Hi Rebecca - I am sorry you didn't feel you got much out of this course. The brief we were given was to provide you with tools to deal with difficult conversations with clients. I have reviewed the materials and, although I can't comment on what was delivered on the day, the course provides you with 5 clear steps as to how to manage problems which have arisen with clients and how these might be tackled. I recognise there has been some disconnect here between the brief and delivery and will be taking this up with your course organiser. Thanks again for drawing this to our attention

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CAROL G, 14 Feb 2019

Belfast

VERY RELAXED AND ENJOYABLE DAY

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Chris F, 13 Feb 2019

Belfast

No lunch was served

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Niall D, 12 Feb 2019

Too many videos. Content a little repetitive

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