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Cosensa Learning and Development Reviews
Elaine E, 24 Sep 2018
The trainer should make a greater effort to include all members of the team. On occasion the conversation was driven by a small number of members.
Lizz H, 17 Sep 2018
The course overall was excellent and the trainer was very engaging. It was very interesting to be able to assess yourself and stand back and assess a situation. I feel I have been better equipped to handle difficult situations where I need to say no and be firm.Response : Thanks for such a positive evaluation, Lizz. We look forward to seeing you on future courses with us :)
gareth d, 17 Sep 2018
great delivery maintaining interest across the day one suggestion for improvement - when reviewing the 4 communication styles aggressive, submissive, P/A, assertive - there was a very detailed slide which was very useful but we just talked through the content - demonstrations could be more engaging.Response : Thank you for the feedback, Gareth, and I will make sure Vidette is made aware of your comments on that particular element.
Elissa S, 17 Sep 2018
Newcastle upon Tyne
We were told the course would start at 9 but on arrival at the venue we were told it started at 10. Also, we finished at lunchtime on the second day so it wasn't really a 2 day course.Response : Hi Elissa - apologies regarding the start time, that was an administrative glitch at our end. I am sorry you felt the course was cut a little short - it should have been explained that with three people attending, the likelihood is all course material would have been easily covered within that timeframe. That said, Brian is available at any time for you if you have any follow-up questions in relation to this training - more than happy to put you in touch with him, just let me know and please do get in touch
Paul D, 17 Sep 2018
The content was very good, but as mentioned eralier the exercises neeeded more role play to drive home the key message of the course.
Scott P, 12 Sep 2018
Belfast
The lunches were brilliant and a very good choices. Thank you very much
Kate K, 11 Sep 2018
There was some pre-reading for the course but I never received it. It would have been interesting to go through this. There were extra documents at the end that you could take away for further reading but there was not enough for everyone.Response : Thanks for the feedback Kate. The course organiser should have the pre-reading and it was our understanding this was to be issued before the event. Apologies if you didn't receive it. And yes, I believe we were one or two copies short on the handouts. If you need a copy, please just get in touch laura@cosensa.co.uk and I will email them through to you.
Cinthia C, 11 Sep 2018
The trainer was good and tried to be interactive. The main problem was the materials of the course that in my opinion was too basic and not in lign. It was also a lot of presentation through Powerpoint which doesn't necessarily create debates and discussion with the group to be able to share best practices and knowledge.