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Cosensa Learning and Development Reviews
Kathryn E, 04 Mar 2019
The handouts and questionnaires were really useful and I think there are a few links to follow that I can use in the workplace.
Chris F, 01 Mar 2019
The corse did provide a nice booklet with a lot of information but during the session we did not go through it
Joanne C, 22 Feb 2019
Belfast
Brilliant course, with a very knowledgeable trainer. Brian was great at listening, identifying and helping with any issues that I had and left me feeling empowered and helped with my confidence, which I will be able to take with me wherever I go.Response : Thanks for such glowing feedback, Joanne, we are delighted you got so much from this course
Nicky G, 22 Feb 2019
First class.Response : Thank you for taking the time to provide us with such great feedback, Nicky, we look forward to hearing the results from your implementation
Alexander A, 20 Feb 2019
Glasgow
Food was quick, well presented and good to eat. Staff were friendly and the restaurant was quiet.
Rebecca E, 19 Feb 2019
There was no direction for the course, it was great we had discussions, but it felt like it was a discussion which could have taken place over half a day. There didn't seem much guidance and it was more direct at difficult conversations with clients, whereas more of the difficult conversations are with employees.Response : Hi Rebecca - I am sorry you didn't feel you got much out of this course. The brief we were given was to provide you with tools to deal with difficult conversations with clients. I have reviewed the materials and, although I can't comment on what was delivered on the day, the course provides you with 5 clear steps as to how to manage problems which have arisen with clients and how these might be tackled. I recognise there has been some disconnect here between the brief and delivery and will be taking this up with your course organiser. Thanks again for drawing this to our attention
Niall D, 12 Feb 2019
Too many videos. Content a little repetitive
Emily M, 01 Feb 2019
Belfast
Mitchell was a brilliant trainer, he managed to cover a large range of topics in a short time. His explanations and demonstrations were thorough and helpful. The only slight issue with the training were the IT glitches.