Macmillan Training Partnership reviews

I thoroughly enjoyed the course.

Overall, I thought the course was very well presented. The Hospitality I received on the day was lovely, and everyone was very welcoming. I believe the course answered questions that I have been unsure of. the PowerPoint was well laid out and wasn't over flowing with information which made it easy to follow.

This training was very good. The trainer engaged with us through out the day and answered any questions very thoroughly. He had extensive knowledge in everything to do with Reception/Customer service and was very confident in what he was saying.

Great course, very informative

Lunch was fantastic! Certainly the perfect pick me up that we needed :)

very good course, I would recommend to others

Enjoyable course with approachable and accommodating trainer if a little basic in it's content. Trainer went out of his way to tailor the course to meet our needs and also followed up with some content/spread sheets that would assist us in implementing some of the lessons learned.

Leonard was extremely informative and arranged the course around our needs, very good course

The trainer was very experienced and knowledgeable.

I thought the handout / booklet we were given didn't match very well with the slideshow that was presented. I found there were quite a lot of models to the point where they started to confuse me, I found there were some contradictions with the mental health that just accepted because it all seemed to be situational and depending on how much you know the person you dealing with. Similar to the mental health training I found the content not black and white, just guidance, but still worth it without sounding too pessimistic. I would've loved more opportunity to give my opinion or to be asked what I thought about things (I tend to stay quiet if not asked).