Cosensa Learning and Development Reviews

Louise was great, she was very experienced and was very engaging which made the course as comfortable and relaxed as possible.

Course delivered in a great way and made it possible to maintain my interest through what could have been quite a "dry" course.

Tim presented the course in a clear but relaxed manner. He was very approachable and encouraged all to participate in the workshops and discussions.

The training overall was really helpful and provided me with the skills I was looking for. The only negative for me was the role play, it just felt awkward at times and didn't help me practice the skills properly.

I would just like to Thank Vidette for all her hard work and effort , she made everything so understanding and I have took a lot back to my work place from being on the course.. I have learned a different view on how to deal with customers and overall how to do my job and feel comfortable doing my job so once again thanks ..

I thought the training course was very well organised and I was pleased with the overall training and outcome.

As above, a bit thin on the ground although the trainer was very good and clearly knowledgeable.

Location was fantastic as close to the train station. I thought the trainer was superb.

Lunch was a good quality, however the facility may need expansion to cope if more companies inhabit the office space.

my only criticism of the course is about the handouts. some of the slides were a bit small and hard to read.