Reed Learning Reviews

Not all the learning outcomes were covered in the same depth

Leanne, my Tutor, was very good and clearly very knowledgable. Unfortunately, there were occasions where I had cause to chase for feedback, which I found frustrating and caused delays in me completing the course. The VLE is difficult to clearly identify where I was on programme, it showed no progression and no results of the assignments. I also found a lot of the links either did not work or transferred me to incorrect sources, including and "adult" site. I was also frustrated that I had to wait for my Tutor to give me access to the Units, rather than me being in control of my learning. I appreciate this all sounds negative, this is not my intention. I am merely providing information to allow you to make improvements. The above would not stop me from recommending you to others, nor undertaking further quals with you.

We received very little guidance at all from the trainer, we were completely left to our own devices I felt. Though harry was good with feedback. I don't think I would use Watson martin in the future, the money that was charged compared to what we actually got just didn't see right and I have made sure to let our Learning and Development team know that. Far too expensive for what it was

The breakouts were super helpful and there were a lot of helpful practical tips.

Some of the sections repeat themselves, therefore it is just rewording a previous answer. I have also been waiting nearly 12 weeks for my certificate to arrive, no sign of it yet.

Trainer's knowledge of the topic in general seemed to be good, however their ability to explain things and put things into context was lacking slightly for me. I would have expected the trainer to have had better understanding of the key topics of the case study, which unfortunately wasn't the case. The structure of the session was useful, with candidates being split into groups to discuss how they would approach exam questions etc. However, in some instances we the breakout sessions were far too long (45 minutes), which wasted time.

Satisfied with WM overall, but administrative procedures sometimes let the level of service down. Some of the webinars were not to a high standard, but this was partly to be expected due to the move away from physical workshops. Tutors were overall very knowlegable and provided excellent guidance, but for me personally I felt that having one tutor, then a different tutor - and then back to the first tutor for a time - could have been diruptive and for some may have impacted work negatively. This was out of anyone's control, but WM could consider the number of students that each tutor has and whether this is manageable - especially when many of the tutors work part time.

I was frustrated with the course over all. The only time I enjoyed was the time with Dee who was knowledgeable and really helpful. Other trainers were awful, never available and always got an out of office. An example would be submitting an assignment getting feedback from the trainer, when submitting for final mark I was told I had missed a section. Had I of been told this originally I could of corrected it. I then ran out of time. We have since put a number of people in my team through for their diploma but have ensured we use an alternative provider. I feel that my outcome would of been much better had I had Dee for the duration

I struggled a little with the virtual format of the course; it wasn't always easy to follow and trying to be interactive was difficult. Maybe a longer dedicated session with a break would be better - perhaps allow 4/4.5 hours with a 15 minute break, so there's contingency time for connection issues, introductions, questions etc.

Content didn’t really match the specifications, and it’s often really difficult to find academic articles without various subscriptions. Would be helpful if WM could make access to these a bit easier.