Migle T, 13 Aug 2019
Although I truly was not the best student there is, I am very disappointing with the finale of my course. I submitted my work in April (contract ran out in May). Had to chase for final results (got them in July!) Although was previously told work takes 2-3 weeks to mark. When I got them in July (5th July) was told my results are with CIPD and I should expect my certificate to come through within 6-8 weeks. As I still have not received anything called CIPD to inquire, only to find out my results have only been sent on the 1st August. Very disappointing handling and finish to the program. Also disappointing as this potentially costs loss of pay package increases to your candidates. It also has implications for workers who rely on companies to pay for the course and who will have certain learning agreement commitments in place. As it stands now 3 months after finishing the program I am still not CIPD qualified. The most disappointing thing of all is that it has taken 3 months (quorter of the year!) after end of contract for anything to even be processed. And saddest thing of all is there is now absolutely no way of speeding it up. Lets hope CIPD does not come back with queries as this once again will lengthen the process. Happy to discuss further over the phone or email.Response : Thank you for your feedback Migle and for speaking with our Head of Delivery by way of follow up. Going forward we hope that CIPD certificates will be issued in a more timely manner as the process for claiming certification is being improved by the CIPD.
Margarita P, 04 Oct 2018
London
The facilities are poor I wasn't facing the tutor and the screen I was sitting with my back simply because there was no spaceResponse : Dear Margarita. It is very unusual for us to receive such negative feedback about one of our workshops and I am sorry you found the facilities lacking. The room seats up to 9 candidates and I believe there were 8 for this workshop so there should have been plenty of space for everyone. Your comments have been noted. Best of luck with your CIPD programme.