Green Cross Global Reviews

The general thought was that the trainer seemed unorganised and inexperienced. See did say that this was her first course taken on her own and we understand that everyone has to start somewhere. Maybe a class of 15 was too much on her first solo course. The feeling was she was just reading from the manual and not really listening to what anyone was saying. We also had to do some exercises and wasn't explained why or to what relevance they were - in particular the active listening exercise. A few real life scenarios would have been good as people have come out feeling unequipped should they be faced with needing to provide help to someone.

Course was put together well. Points delivered well. Improvement on previous courses I've attended with other providers. All the teaching practices were set out well and assessed in a good manner with feedback to each of us after each practical assessment . Ken did a good job, got the points across and addressed any questions or issues well and in a satisfactory manner.

very good and interesting course.

The course was good and the trainer was excellent. I was expecting a little more focus on the workplace. I also don't really understand why we do a physical evaluation at the end of the course and now are asked to do an electronic one? Thanks

The course gave a good high level overview of Mental Health and Mental ill Health. However, I was expecting much for information on the legal aspects of managing Mental ill Health. Joni-Rae was a competent trainer, however, it sometimes felt that she struggling to get the course to "flow" and the room layout did not help, either. I am also surprised that a lot of the material used is from the period 2010-2016. Given that Mental Health is now being openly discussed by many levels of society including workplaces, and information is constantly being updated, I was expect more recent material.

Nice and friendly man who knew what he was talking about. He tried to make it interesting and would like to think my staff have learnt a bit.

The trainer had a good range of materials and props and we did get to work with these. He also had a really good range of real life videos demonstrating the various conditions which I found particularly helpful so you could see exactly how casualties will react. He had a bit of a habit of repeating himself though and I think we could have spent a bit more time on practice, however to be fair we were a very experienced group.

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Course content is really good. Paul Frederick is very good to work with. Filling out the booklet to send back to GreenCross feels like a waste of time, energy and paper. There is a risk of loss of data protection from the sheet of paper that goes around to collect the attendees' address, birthday, email, etc. Please look into a better way to collect this data. I felt quite uncomfortable in wirting this on a sheet of paper that circulated to nine strangers who also attended the course.

good and informative