BRIAN S, 05 Sep 2019
THE TRAINER RACHEL WAS REALLY GOOD . MY ONLY THING ABOUT IT WAS THE TEST AT THE END . IF ANYONE HAD FAILED & NOBODY FAILED IT WOULD HAVE BEEN EMBARRASSING TO BE TOLD IN FRONT OF OTHER PEOPLE/COLLEAGUES . ANYONE PASSED COULD HAVE BEEN TOLD THEY PASSED AND LET GO SO ANY FAILURES WERE IN PRIVATE . WE NEEDED TO GET 70 % RIGHT TO PASS THE COURSE . 70 % OF 23 IS 16.1 .. SO IF SOMEONE GOT 7 WRONG / ANSWERED 16 CORRECT THEY WOULD HAVE FAILED .. POINT ONE AWAY .
Alexander M, 05 Sep 2019
Very comprehensive and well delivered, making it relatable and easy to follow.
Denise D, 03 Sep 2019
The course was presented very professionally however, it was a tight schedule to complete all the modules in the time frame and some parts had to be rushed through as some attendees had a long drive home. The venue was a disappointment, as unfortunately the room was small and cramped and there was no refreshments not even a jug of water which should have been the least expected. All in all the course was good with some very useful information and new updates to the latest techniques especially the use of the defibrillators.
Jill C, 26 Aug 2019
Course brilliant, found the 'joining' process from Greencross side quite tricky.
Tristan O, 21 Aug 2019
Joni was a great trainer. She was friendly, welcoming, organised and knowledgeable. She created a good atmosphere for learning and was keen to share her experiences. Re the materials- I felt that it was quite slide heavy, and a few more interactive activities would have been useful. The activities that were used were really powerful and insightful, and the course would only have benefitted from more of them. The videos were really good, hearing lived experience was great. A video of someone applying ALGEE in different situations would have been great to demonstrate the various parts. We watched the one about hearing voices, and saw how parts are applied but more examples might be helpful.
Jennifer F, 12 Aug 2019
Apart from the hiccup with the first session, the second session was much better and the staff appreciated the extra time to learn and absorb the material. Overall the customer service (especially since there were concerns from the first round) was very good, and the situation was handled very well.
Paul C, 29 Jul 2019
I enjoyed the course and came away feeling more confident and considerably more knowledgeable. The trainer was great at bringing stories and examples to life which I found helpful.
Peter M, 19 Jul 2019
A really enjoyable course that was definitely worthwhile attending. The course material was brought to life by the trainer Bob Campbell and he ensured the material was delivered in a way that made it memorable for all.