Green Cross Global reviews

4.8 (10,096 reviews)
AI summary of reviews

Practical, confidence-building teaching is the provider’s clearest strength: attendees consistently praise knowledgeable, patient and personable trainers who explain clearly, use real-life scenarios and keep groups involved. They value the strong blend of theory, demonstrations and hands-on practice, which makes learning memorable and builds confidence to respond at work and in everyday emergencies. Courses are generally well paced and supportive, although some attendees report occasional issues with pre-course communication, online systems or certificates.

Knowledgeable trainersPractical learningReal-life examples

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Showing 691–700 of 1,254 reviews (4 star)

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Course content is really good. Paul Frederick is very good to work with. Filling out the booklet to send back to GreenCross feels like a waste of time, energy and paper. There is a risk of loss of data protection from the sheet of paper that goes around to collect the attendees' address, birthday, email, etc. Please look into a better way to collect this data. I felt quite uncomfortable in wirting this on a sheet of paper that circulated to nine strangers who also attended the course.

Keri-Ann R · 04 Mar 2019
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Response: Thank you for your reply. At GCT we take GPDR seriously and are continually looking at ways to improve. All paperwork is shredded by a licenced company and we are investing in technology to enable delegates to sign in via a mobile device.

good and informative

vince L · 27 Feb 2019
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No Comments to make.

ROBERT W · 05 Feb 2019
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Very informative.

Shof M · 05 Feb 2019
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The materials felt a bit dated, the trainer often interjected with up to date stats and practices. The videos we watched were quite obviously rather old. It might be worth considering updating these. The trainer himself was very knowledgeable, and talked abut his own experiences which made the material feel relevant. My only criticism is that he emphasised the different in suicide stats between males and females many times, which is obviously an important point. But he explained it in terms of stereotypes and women just finding it easier to talk. As a woman who might be struggling to talk about my own mental health, that felt quite dismissive.

Linda K · 31 Jan 2019
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Response: Linda, Thank you for your feedback. All materials, Powerpoint and videos are set by SMHFA and the trainer has to follow these to ensure standardisation. Mental Health research is developing day by day and therefore might make the statistics in the printed literature seem outdated.

What a great CPD day, thank you Greencross Training for setting this up, I would like to attend more and build my portfolio more. thank you.

Milton Keynes
Teri A · 19 Dec 2018
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Trainer sent to wrong store(pengam Green extra and not Cardiff extra). No communication about start time. Email received on 9 DECEMBER 2018, WHICH WAS A SUNDAY, OFFICE CLOSED SUNDAY PLEASE CHANGE DAVID MADGWICK TO CLAIRE PICKETT

CLAIRE P · 12 Dec 2018
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When using the dummies maybe the use of antibacterial gel inside of floor wipes would be a good thing

Kerry B · 03 Dec 2018
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The course instructor turned up late on the day & this meant a we were behind from the start. Also the required paperwork from yourselves only turned up on the day for him. All a bit lastminute.com if I' honest and expected better as you are the market leader.

Jason D · 28 Nov 2018
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very well delivered

ahmed k · 22 Nov 2018
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