Showing 661–670 of 1,254 reviews (4 star)
Very comprehensive and well delivered, making it relatable and easy to follow.
The course was presented very professionally however, it was a tight schedule to complete all the modules in the time frame and some parts had to be rushed through as some attendees had a long drive home. The venue was a disappointment, as unfortunately the room was small and cramped and there was no refreshments not even a jug of water which should have been the least expected. All in all the course was good with some very useful information and new updates to the latest techniques especially the use of the defibrillators.
Course brilliant, found the 'joining' process from Greencross side quite tricky.
Joni was a great trainer. She was friendly, welcoming, organised and knowledgeable. She created a good atmosphere for learning and was keen to share her experiences. Re the materials- I felt that it was quite slide heavy, and a few more interactive activities would have been useful. The activities that were used were really powerful and insightful, and the course would only have benefitted from more of them. The videos were really good, hearing lived experience was great. A video of someone applying ALGEE in different situations would have been great to demonstrate the various parts. We watched the one about hearing voices, and saw how parts are applied but more examples might be helpful.
Apart from the hiccup with the first session, the second session was much better and the staff appreciated the extra time to learn and absorb the material. Overall the customer service (especially since there were concerns from the first round) was very good, and the situation was handled very well.
I enjoyed the course and came away feeling more confident and considerably more knowledgeable. The trainer was great at bringing stories and examples to life which I found helpful.
A really enjoyable course that was definitely worthwhile attending. The course material was brought to life by the trainer Bob Campbell and he ensured the material was delivered in a way that made it memorable for all.
Overall the feed back I received from the colleagues that attended the course was very positive, the only negative thing was that there was nowhere for our colleague's to have a break at the venue, yes there was a vending machine and toilet's but no where to sit with a coffee etc.:
I didn't receive the email to say that the venue had changed to another hotel and sat for 30 minutes in the wrong venue! Was then late for the start of the course. The venue chosen was poor, the Leonardo was run down, comms didn't work properly and the room was ok, but not very friendly - 2 days in a room with no windows isn't great. The trainer was a nice guy, he was honest but one of my biggest gripes is when a course is taught from powerpoint and the words we are reading is what the trainer is reading. Basically there was far too much reading off the screen - I wanted to know more, it was discussed between other attendees as well. Too much of his life story and his stories, rather than the attendees stories - he was keen to cut in and share his life. At one point he discussed his previous earnings and while using it as an example it wasn't appropriate, especially given there were people attending the course who were earning little. I thought the content was perfect for me, it gave me as a new comer to the subject a lot of insight and so no complaints there.