Realise reviews

4.8 (21,789 reviews)
AI summary of reviews

Its knowledgeable, patient trainers are the standout strength: attendees say they explain complex information clearly, check understanding and create friendly, inclusive environments where everyone feels comfortable contributing. Across its courses, learners value the well-structured, well-prepared delivery, practical examples, scenarios, group activities and useful resources that keep sessions engaging and relevant to their roles. They report stronger knowledge, skills and confidence to apply learning at work or progress into new careers. Some feel densely packed sessions would benefit from more time.

Supportive trainersPractical learningClear delivery

Generated from recent reviews; may not reflect every review

Showing 4,601–4,610 of 21,924 reviews

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I really enjoy the level two customer service course and learn many key knowledge about how to handle customers. it's a good course for them people who will handle too many enquiries customers.

Mehreen A · 20 Feb 2026
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“

Great course, amazing tutor. learned a lot. thank you.

Raja A · 20 Feb 2026
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I really enjoyed the course, Stuart was an amazing teacher and I couldn't be more happy with the end result

Sam O · 20 Feb 2026
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“

Great course, really informative and everything explained really well. Really supportive tutor who was so helpful.

Emily G · 20 Feb 2026
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Very satisfied and grateful for the opportunity to increase my knowledge and experience.

Simon B · 20 Feb 2026
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“

The course was interest and very valuable for the Journey ahead in customer service environment. the Tutors were amazing for the whole training process , however for the course topic is repeating and the length of the course should be based on the classroom knowledge and skills.

Madilu M · 20 Feb 2026
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Great 1session

Naomi B · 20 Feb 2026
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GREAT LESSONS GAVE ME THE KNOWLEDGE AND UNDERSTAND I NEEDED TO WORK AS A GREAT CUSTOMER SERVICE

Bai T · 20 Feb 2026
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“

Various topics were mentioned and looked into with depth which made the group work interesting and engaging. The teacher was fun, professional and caring which brought a lot of comfort and it helped keeping interested in the course. I would advise people to do this course to improve their knowledge on costumer service. In general the course is interesting and challenging and it does bring good knowledge of the topic and it definitely prepares you for the future.

Alice O · 20 Feb 2026
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“

Overall a very welcoming team and helped me gain confidence to be more professional.

Megan C · 20 Feb 2026
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