Mental Health First Aid Wales reviews

4.9 (6,552 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Loved Shell presenting the course. Her voice was made for this role. Thank you for all the information

Natalie S · 06 Jul 2023
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Great learning experience.

Anon. · 06 Jul 2023
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Very informative and relevant to the young people we work with as well as being able to support colleagues dealing with difficult case loads or personal issues.

Kirsty H · 06 Jul 2023
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A fabulous course that is very informative and i personally feel it should be available to all staff and elements would be worth making part of our substantive training

Michelle G · 06 Jul 2023
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I really enjoyed the course, Michelle was very knowledgeable, very personable, I would book another course with Michelle. I do feel that the course has been beneficial - thank you.

Tania J · 06 Jul 2023
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Michelle gave a very informative, interesting and relaxed session. Lots of valuable things learned.

Alison h · 06 Jul 2023
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Really enjoyed this course and the information given. I hope to carry on with educating myself using the book that was given and the web links for further resources. Many thanks

sarah f · 06 Jul 2023
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May be worth explaining at the start that some topics may be sensitive for some people based on previous experience, and that it is not a problem if people need to take a break if something personal does come up. Just an idea. Thanks so much, it was great. God bless

Jordan M · 06 Jul 2023
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We didn't quite complete all the tasks because we were a chatty bunch, but I do think the course content was fantastic and could even have been delivered over 3 days which would have let us complete everything. We had an incident recently where someone in our workplace made a disclosure and what was reassuring after taking the course was that everything we did was essentially what we learned on the course - we implemented ALGEE without knowing it! But I feel far better equipped now to deal with any potential incidents arising, and feel really reassured that Steve also said if we wanted to reach out for further guidance that we can. Really well delivered, we were just too chatty!

Sarah D · 06 Jul 2023
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Really useful and interesting course. I've really enjoyed both webinars and the online modules and feel that I have learned a lot and have found the course valuable. Michelle is a great teacher too and has an excellent ability to encourage communication within the group.

Anon. · 06 Jul 2023
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