Mental Health First Aid Wales reviews

4.9 (6,552 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 2,531–2,540 of 6,637 reviews

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Really enhanced my knowledge and gave me more confidence to deal with a person in crisis.

Dawn L · 25 Aug 2023
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Great sessions, thank you

Joshua P · 25 Aug 2023
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Very detailed course and Carol who led the course was great.

Jess P · 24 Aug 2023
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Response: Hi Jess, thank you for taking the time to give feedback. I think we had a great group, you were all engaged with the subject and that makes such a difference. Congratulations on becoming a MHFAider. Carol

This was an incredibly useful and well put together course. The modules were user friendly and informative, and the media used to convey the information was varied and used really well (written word, graphics, videos etc). The Instructor (Carol Hickson) could not have been better. She was not only interesting and clearly knowledgeable/experienced, her manner and teaching technique were friendly and engaging as well as instructive. I had full confidence in what she was teaching us, and she handled (what are often very difficult subjects) impeccably. I could quite honestly listen to her talk on this subject, which she is clearly so passionate about, all day! I would highly recommend this course to anyone interested in gaining further knowledge regarding Mental Health.

Caroline H · 24 Aug 2023
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Response: Thank you Caroline, such lovely feedback! I have to agree with you about the quality of the modules, they are so well put together. Thank you too for your lovely words, I am as you clearly see passionate about mental health. We had such a lovely group - you all worked incredibly hard. Congratulations on becoming a MHFAider. Carol

The course was really good and the engagement was great. the real life experiences shared by the instructor were really good.

Nicola B · 24 Aug 2023
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Response: Nicola, thank you for taking the time to give feedback - it's incredibly useful for the whole team. I'm glad that you enjoyed the course as much as I enjoyed delivering it. We had such a great group, everybody participated, nobody held back. thank you again and congratulations on becoming a MHFAider. Carol

Excellent course, good delivery - feel much better equipped :)

Keira S · 24 Aug 2023
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I really enjoyed this course, the discussions were very engaging and the scenario questions allowed for deep discussions into the various topics throughout the course. I feel a lot more confident now in helping those with mental health concerns and I thought that Katy and Beth were amazing instructors.

Jade L · 24 Aug 2023
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I would like to thank both of you for providing me with this training. I have felt 100% comfortable throughout both sessions and have learnt so many skills that I can now use if required. You have both made this course as easy to listen to as possible as some topics can be triggering. Again Thankyou both for your guidance and support.

sophie b · 24 Aug 2023
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Very informative sessions. It has really opened my eyes to everything involved with MHFA. This training has allowed me to expand my viewpoints as well as prepared me for any situations which may arise! Thank you so much for all of the support and the information.

Nikita D · 24 Aug 2023
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Really good training, presenters were excellent and used good examples from experience to help us apply the literature to the practical aspect of working in PHW. The material and the handbook are really good and will be useful going forward in my career. We had a good group and as such benefited hugely from this so it could be difficult if the rest of the group didn't contribute, the presenters did well to foster engagement. Some difficulties with Teams occasionally but to be expected! Thank you

Jamie B · 24 Aug 2023
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