Mental Health First Aid Wales reviews

4.9 (6,552 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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I was very sceptical of the benefits of this course and went along as requested but after the first day I found it extremely interesting and very beneficial. As the old saying goes, 'you cant judge a book by its cover' and that certainly was the case with this course.

Edwina C · 27 Aug 2024
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I'm sure there is a lot of research around course contents, but there was a lot of focus on psychotics when it's only 0.7% of population, I would have thought a section on general conversation would be better. Apart from that Andrew was really good, I trusted him from the start and valued his real world experience, it felt like he lived a lot of the course, not just reading from a handbook.

Daniel L · 23 Aug 2024
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Thank you to Andrew for an excellent 2 day training workshop, I found the subject fascinating and was well presented,

Paul S · 23 Aug 2024
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Very generic, I was shocked that drink and drug abuse wasn’t higher up in importance bearing in mind we are a very working class male dominated steel works. To touch on this for only the last 20 minutes on the second day, I thought was shocking. Not much thinking outside of the box from the instructor, two days of just reading from the book. If you had a difference of opinion on how to deal with mental health issues they weren’t took into consideration, this was obvious on my course withing the first few minutes when someone gave a personal story that they had to deal with and because it wasn’t the way the course said it should, the lady was talked down to in my personal opinion. The course for me came across as very my way or the highway.

David G · 22 Aug 2024
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The course was very informative and I liked that we could interact with Louise who made learning about MHFA interesting. I liked that we were able to discuss our own experiences and talk about hard topics in an engaging and open way.

Caitlin L · 19 Aug 2024
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This course was a good pace. Louise presented it in easy chunks to manage and digest. Role play only involved one team whereas I believe everyone should have undertaken it. I dislike role play massively but would have accepted exercise more if everyone had undertaken role play. Either that remove role play exercise as majority of staff generally prefer not to do role play Louise is knowledgeable and has a lovely approach.

Julie L · 16 Aug 2024
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Very good

Carwyn E · 15 Aug 2024
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Really helpful and very well facilitated/presented. Thank.you!

Michael C · 15 Aug 2024
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Very informative and interactive sessions. Thanks very much to Emma and Pablo!

Xiaozheng Z · 15 Aug 2024
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Amazing course. Very informative and interactive. Louise was incredible, definitely knows the topic very well and is passionate about what she does

Kylie D · 15 Aug 2024
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