ABSTRACT reviews

4.6 (3,277 reviews)
AI summary of reviews

Trainers who understand attendees’ business contexts make this provider’s sessions feel credible, relevant and easy to apply. Reviewers consistently value the energetic, knowledgeable facilitation, clear structure and safe, collaborative discussions that combine useful frameworks with practice, reflection, role play and peer experience. They leave with tangible tools, clearer priorities and actions they can use in client and team situations. Some feel programmes could be shorter or more tailored to differing experience levels.

Knowledgeable trainersPractical toolsCollaborative learning

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I think the course has been helpful and it has covered areas which I had not thought about previously. This course is quite time-consuming so if the course could be delivered in a shorter timeframe that would be useful. I also think a similar course should be made Council wide. It has been really helpful to learn and share ideas with other colleagues.

Emma C · 09 Nov 2021
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A good balance of information and discussion with a helpful crib sheet for capturing actions throughout the programme. Some really interesting discussions which provided inspiration on how to implement some of this thinking in our team development.

Lucy P · 09 Nov 2021
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The course was interesting but at times I struggled with how we would integrate it into our work, largely because at times it felt a little too like 'here's another course', delivering something that I feel should take the form of natural conversations with people you work side by side with every day.

P M · 09 Nov 2021
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Good but 3 hours too long in one go and month gaps felt too long as well Plenty to consider and an opportunity to discuss with peers which is always good

Kim S · 09 Nov 2021
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Really interesting - allows you to understand your environment beyond your Service and question how you could be perceived and how you can change with the wider community.

Martha M · 08 Nov 2021
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Quite a good and informative course, very thought provoking

Princess M · 08 Nov 2021
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May have been easier to engage in the topic face to face.

Rosemary E · 08 Nov 2021
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It's a great course, would be good to have a refresher

Akeh B · 08 Nov 2021
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Excellent course Big change un picked and at times very challenging

Amanda C · 08 Nov 2021
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Really thought provoking course. Not a subject I have covered on courses before, but some of the elements seem familiar from other management courses. That's not a bad thing!

Mark D · 08 Nov 2021
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