Nolitha M, 21 Feb 2023
The course is very well presented by Laura. I got educated in how to deal with this subjects- different definitions, catchphrases and so on. I now know how to collect myself in these situations and have an opening sentence and will not get flustered and upset again. I have gained my composure. I DO think though that it should be a mandatory course for all NHS staff. The audience today was almost that if bullied people. The perpetrators of this toxic environment are not represented. It is all well to train victims to respond but, as we have seen, bullying, harassment and incivility costs lives- not only patients lives but victims’ lives. Most of the time the bully is not even aware they were the reason behind the suicide! This has to be stopped from the roots.
Melissa H, 21 Feb 2023
The trainer was amazing and attentive I really enjoyed this
Constance V, 21 Feb 2023
Very good as it covered most of the communication skills I didn’t know
Katherine L, 21 Feb 2023
Very informative course and helpful with where I work and everyday living. Trainer gives a comfortable atmosphere. She is very good and let everyone participate and let us engage and communicate with each other.
Lorna P, 21 Feb 2023
Very good and informative session. I like the interaction group session
Reshma L, 21 Feb 2023
Excellent training course was very informative and I learnt a lot.
Jennifer M, 21 Feb 2023
Very interactive informative good learning