Maguire Training Reviews

Great content which severed more as reminder rather than new material. Pace was good and the interactivity just right.

I thought the course was excellent. Chris got everything across to me brilliantley. Many thanks Alan Wardle

Mike was an extremely engaging course leader, the session ran very well virtually (I was unable to attend the physical session) and 3 hours flew by. The content was good and has definitely given me food for thought. Looking forward to the future sessions.

A great day training - really enjoyed the discussions around cases and the opportunity to support others to write a response and help with my experience. Well timed course, good pace and nice breaks as well

Really good course with great presenter

a very informative course which made the issues of complaints accessible and applicable. learnt somevery good top tips

Thank you Steph. It is always useful to see other people and learn how they would address these issues. I particularly liked the breakoff groups where you were able to talk in a smaller group and gather other people's understanding of the process.

Excellent course with lots of tips and guidance.

More applicable complaints i.e. from MPs. Some dates in the examples were confusing.

Great presenter and content. Immediately applicable to my day-to-day role. Thanks