Showing 3,511–3,520 of 24,576 reviews
The course was such a good refresher of level 1 pbs training and then very informative for level 2 training. It was interesting to learn about non restrictive strategies to deal with challenging behaviour. Ben is so approachable and makes things really easy to understand using analogies and down to earth ward level examples. The practical showed us really good techniques of how to protect ourselves and others in a safe way. I hope I don’t need to use them! But if I do I now feel equipped to do so.
Response: Hi Emma. Thank you for your feedback. I’m glad to hear that you found the refresher of Level 1 and the Level 2 content informative, particularly around non-restrictive strategies. It’s also good to hear that Ben’s approachable style and use of practical examples supported understanding. We hope the session provides ongoing support for your role.
I feel much more confident after the course about all the break away technique. I look forward to applying them in my work if needed.
Ben was brilliant - really engaging with everyone in the group. Lots of examples to keep it interesting. I have learnt a lot and feel confident to use in real life scenerios.
I really enjoyed today’s training taught by Ben. I feel more confident now if I were to face any danger even outside of work.
Ben is really friendly and connects with everyone. He reassured us all throughout and offered support. The training makes sense and it is really interesting. The course has improved my confidence if the risk presents itself- i am more knowledgeable with what to do.
Response: Hi Emma. Thank you for your feedback. I’m glad to hear that you found Ben approachable and supportive throughout the session, and that the training was clear and engaging. It’s also good to hear that the course supported your confidence and understanding. We hope the session provides ongoing support for your role.
Room consideration required. Lecture theatre uncomfortable for long day.