Showing 2,851–2,860 of 25,019 reviews
Excellent support and staff given plenty of time to practice techniques
Response: Thank you, Melvin. We appreciate your feedback and are pleased to hear the session provided good support, sufficient time to practice, and that you enjoyed the delivery.
The trainer knew the materials Very good delivery of the course Good interactions
Kim was informative and involved staff in the delivery. She delivered the content well and appeared to know what she was discussing rather than just reading off slides. She had answers to questions that we posed and directed us where to go. The content has really helped with understanding the importance of PBS and I felt that Kim helped to engage us with that.
Response: Thank you, Georgia. We appreciate your feedback and are pleased to hear that Kim’s knowledge and engaging approach supported your understanding of PBS and encouraged participation throughout the session.
Jamie is outstanding...keep up the good work..
Jamie has been fantastic, has been really good with keeping the participants interacting.
Jamie was an excellent trainer. Really engaging with the content and kept it fun and entertaining throughout a long day. One of the best trainers I’ve had
Response: Thank you, Roxanne. We appreciate your feedback and are pleased to hear Jamie’s engaging delivery supported a positive and enjoyable learning experience throughout the day.
I found the course has really helped me with understanding a bit more about how to use the techniques that will help deescalate a situation in work Thanks again
I had an overall understanding of the topic prior to attending this course but none the less I learnt new things about the theory behind PBS and strategies in management of patients presenting with behaviours of concern. It made me reflect on my practice to date, and how I might improve on it in the future. The trainer (Jack) was extremely knowledgeable and made the full day of training interesting and interactive. The time passed quickly as the training was administered in an informal and entertaining way. The booklet is well presented and easy to read. It will remain a good reference point.
Response: Thank you, Alix. We appreciate your feedback and are pleased to hear the course added to your existing understanding of PBS and encouraged reflection on practice. It’s great to know Jack’s delivery made the session engaging and that the booklet will be a useful reference moving forward.