Adebayo A, 22 Sep 2023
The course was very much useful to me because the trainer emphasized on how much we should ask ourselves why are the service user behaving in a certain. Seeing the reason why would help understand what they going through and react in a caring way to keep them safe. I learnt the possible ways to de-escalate the service user back to their baseline. It was a wonderful experience learning this course.
Arthur S, 22 Sep 2023
Excellent instruction and felt comfortable with all the techniquesResponse : Hi Arthur. Thank you for taking the time to leave feedback. It's great to hear that you enjoyed the course delivery and you felt comfortable with the content.
Adrian R, 20 Sep 2023
Very informative and well presented
Angela R, 19 Sep 2023
Trainer very good positive information
Jon R, 19 Sep 2023
Good course, good detail and variety of teaching methods.
Chelsey S, 19 Sep 2023
I didn’t have any idea what would be included in this course and I feel like I am leaving the course fully informed.Response : Hi Chelsey. Thank you for your positive feedback, we are really glad you enjoyed the course content and you have enjoyed your learning experience.
Abby O, 18 Sep 2023
Some wouldn't work in a practical setting with certain service users but overall very informative and enjoyable
Henry E, 15 Sep 2023
Course could have contained some stuff about communication and processing time with regards to PBS as I feel like that is overlooked but otherwise really informative and have enjoyed Sherwood courses in the past
Louise M, 15 Sep 2023
Overall the course was good, Ben was very friendly and welcoming. Suggestion would be in the TNA would be to share the gaps in the staffs knowledge demonstrated through their work history. For example a lot of the staff struggling with engagement at primary level, different activities and record keeping. Some areas required more discussion and involvement from the staff. Some staff seemed to coast through some of the knowledge section. Practical was good perhaps more practical during the knowledge section. Overall really positive staff seemed to engage will be good to watch staff and how they put the training into use.