Showing 191–200 of 1,196 reviews (4 star)
The whole content was very informative and the trainer (Jack) delivered it well so that everyone participate and understood.
well delivered training. No easy access to the venue , we needed to knock on the door loudly to catch attention from people on the corridor to open the door.
Response: Thank you for your feedback. We’re glad you found the training well delivered. We appreciate you raising the issue with venue access and will pass this on to your training manager, as the venues are outside of our control.
Course was done with good pace with plenty of discussions throughout
Enjoyed the course, was very informative throughout, delivered in a professional way. The trainers and the group was very engaging which made it enjoyable too. No reflection of the trainers but the bite release not sure how effective this would be.
Really enjoyed the course, both trainers were open to conversation, patient and engaging. Maybe staff personal safety should be added or taught at a different time.
The trainer was quite good and very kind in delivery his course.
It has been useful to remind myself of why people get angry I think I can take some of the ideas into work - for example using a hook to distract Some of the ideas of take extra time don’t always work in A&E Not sure it can be used when there is 12 angry people asking the same thing however looking at why they are angry there maybe something I can do to begin to deescalate something Trainer Ben was engaging and I will be back for day 2