The traning was very useful and I gain knowledge about how to deal with behaviour that challenge. We have practice exercises and was able to work in small groups.

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William M, 31 Jul 2024

Good lovely course. Learned a lot on how to de-escalate a situation by talking and using brake away. Training is very knowledgeable polite and patient.

Response : Hi William. Thank you for taking the time leaving feedback. It's great to hear you enjoyed the course delivery by Coralena and that you have learned a lot throughout.

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Abigail A, 31 Jul 2024

Very interactive trainer,very professional yet lively and brought it to life.

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Ibukun A, 31 Jul 2024

Nice course and trainer but repetitive in some areas Very informative and well explained

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Kingsley A, 31 Jul 2024

It was great learning this great course. I was able to learn the primary intervention response, trauma informed care.These are to let me me know how service users can be triggered and how I can use primary interventions to act first. I also learnt about restraints and break away techniques and applying the law that governs it. I also learnt about restrictive and non restrictive strategies.

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