Showing 171–180 of 1,164 reviews (4 star)
The trainer was quite good and very kind in delivery his course.
It has been useful to remind myself of why people get angry I think I can take some of the ideas into work - for example using a hook to distract Some of the ideas of take extra time don’t always work in A&E Not sure it can be used when there is 12 angry people asking the same thing however looking at why they are angry there maybe something I can do to begin to deescalate something Trainer Ben was engaging and I will be back for day 2
Restraint roulette was a fun realistic way to practice the techniques
Response: Hi Vicki. We appreciate your feedback. While the exercise is not Restraint Roulette, it is a practical activity focused on developing self-protection and breakaway skills. We are pleased it was realistic and helpful for practicing the techniques. Thanks again, and we are glad to hear you enjoyed the training.
Ben was an excellent trainer the course content was good - think the day may have been a little too long in duration
God pace, good knowledge. By trainer who understood our environment
I always enjoy this PBS refresher course. I find it so helpful to refresh everything. I found that the practical skills were well explained and the trainers were approachable, sensitive and patient. I enjoyed the carousel element of the course with different trainers and different locations.
Response: Thank you for such thoughtful feedback. It’s great to hear that the PBS refresher continues to be a valuable experience for you. The opportunity to revisit key concepts and refresh practical skills can make a real difference, and we’re glad the explanations felt clear and supportive. It’s also lovely to hear that the trainers created a space that felt approachable and patient. The carousel format with varied trainers and locations adds a dynamic touch, and it’s brilliant to know that worked well for you. Thanks again for sharing your experience.