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Great way for a person to get started in the IT field. Does not get technical at all, but gently shapes the perspective to think in terms of the customer and creating value.
I enjoyed learning the ITIL 4 portion of this program thanks to the staff, the professor and my classmates. I look forward to the next steps of the program.
- great instructor, highly, knowledgeable, easy to listen to, enthusiastic about the course, real world knowledge used effectively and efficiently. - highly effective instructor and information
Bryan was a great instructor and did his very best to make sure all students were well informed, and set up for success for the taking of the ITIL certification.