I have attended multiple training courses but this was by far the worse. The trainer was a misogynistic, arrogant man who was not interested in listening to anyone else's perspective. He had very poor understanding of our industry and made very derogative comments about it. He was rude and actually held his hand up to my face and 'sssh' me on several occasions. There were elements of the content that I found of interested however it did not seem to follow any pattern and the trainer did not follow the folder or powerpoint. I had to ask several times what page the info was on and he actually told me I didn't need to write it down, despite me repeatedly telling him that I wanted to. The course ran late as the trainers kept going off topic, sharing anecdotes that were irrelevant to the course. Overall I would actively discourage anyone from taking a course by this trainer.

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Steven W, 20 Apr 2022

Course put over at a nice speed and and the trainer involved everyone in the group and had a good knowledge of our business. Well done on his planning beforehand. It's good to hear about putting things over a different way but also makes us think before we tackle customers and do our research beforehand.

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Andrew C, 20 Apr 2022

Simon presented very well, very much made you sit up and listen. Great knowledge and content right throughout the course from start to finish.

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Jim A, 20 Apr 2022

I found the course useful overall. It made me think about my purpose and how I question clients and deliver results.

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