SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 191–200 of 278 reviews

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Really great, insightful, and educational course. I've learnt some really useful information and techniques that can be put in to practice in all areas of life, not just work. I really enjoy learning things, so for me personally, one more session may have provided me with the time to learn more, but I am still leaving with a wealth of knowledge that I did not have before.

Malik G · 10 Oct 2023
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“

Great course lots of discussion which helped improve my understanding from other aspects

Michelle J · 10 Oct 2023
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MD was a wonderful trainer and provided some great tools for how to support these tough conversations.

Nicole I · 10 Oct 2023
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“

great course to go on .

james f · 10 Oct 2023
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A great course

Shahida B · 10 Oct 2023
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Great course, informative

Corey S · 10 Oct 2023
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Great session, thank you so much!

Sumiya C · 30 Mar 2023
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Glad the session was spilt over 2 days, second session a lot more intense as talking around tools used and how we can implement them

Phillip E · 29 Mar 2023
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I really enjoyed the course and found it very useful and informative. Madhuri was really engaging and encouraged participation.

Jacqueline M · 29 Mar 2023
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Alice C · 22 Jul 2026