SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 171–180 of 278 reviews

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Great tutor great course, I have taken so much from this course

Michelle B · 11 Jul 2024
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I really enjoyed the course. It has provided me with helpful and useful advice in order to discuss how a customer may be feeling and how I may be able to assist.

Damien G · 11 Jul 2024
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Very good course

mandy Y · 11 Jul 2024
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It was very helpful course which I feel will help me within my role as an Income Officer at Your Housing Group, as people do state they are feeling like killing themselves due to rent arrears and it is knowing how best to help.

Kim W · 11 Jul 2024
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Fully enjoyed the course. This has been a refresher for me and I have learnt a lot of different tools to help support me if faced in this situation

Susan B · 11 Jul 2024
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Really good course, taken a lot from it.

Jon A · 26 Mar 2024
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Fantastic course. Really lovely to talk through this challenging topic with other people from financial Services.

Caroline W · 26 Mar 2024
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Very insightful

Adrienne H · 26 Mar 2024
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I have have gained valuable insight into suicide fist aid and feel better equipped to enable others to have conversations.

Lisa R · 26 Mar 2024
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Enjoyed the course lots of food for thought.

Enzo M · 26 Mar 2024
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