SFA 07 - SFA:USI Essential Services reviews

4.8 (286 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 171–180 of 291 reviews

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“

I really enjoyed the session and made me stop and think before i make my next move it was quite emotional but gave an amazing overview

Nicola L · 23 Jul 2024
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“

A well designed course that allowed the particapants to interact ...The role was great and maybe even allowed us to speak our own concerns that we wouldnt normally do

mark r · 23 Jul 2024
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“

Really mind provoking and self awareness session

Susan P · 23 Jul 2024
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“

Excellent Course Thank you Laura

Kim T · 16 Jul 2024
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Very informative & helpful

Ian R · 16 Jul 2024
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The course was very good, the right content and the right pace. Laura acknowledged the work environment people operated in the pressures behind that.

Sharon W · 16 Jul 2024
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It was a good course and i thoroughly enjoyed it

Francis A · 16 Jul 2024
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“

very much needed training

colin t · 16 Jul 2024
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“

VERY INFORMATIVE, LOVED THE STRUCTURE OF STEP 3 SUICIDE GUIDE, FEEL THIS WILL REALLY HELP ME DEALING WITH OUR CUSTOMERS FEELING THEY WANT TO END THEIR LIFE. FEEL IT'S EASIER NOW TO IDENTIFY THE RIGHT QUESTIONS TO ASK, NOT FEEL PRESSURED TO TALK BUT IT'S REALLY ABOUT LISTENING EFFECTIVELY

Patricia W · 16 Jul 2024
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“

The biggest issue for me is that we need to know how this training will be used in our practical day to day working life. how much does the organisation expect us to do when speaking to tenants. we are under pressure to take referrals and get benefit gains etc

Linda G · 16 Jul 2024
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