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Badly organised by UHB - two different start and finish times provided pre course.. no one knew where the room was we walked round forever & eventually got given a room not prepped for the day which resulted in us moving room
Not everything was applicable to my role, but I found a couple of good pointers on how to be a better record keeper.
The Trainer made the class interesting and I was able to understand it better
Informative and interesting with good participation of both learners and the trainer