PRISCILLA A, 13 Feb 2023
Great Training on Emotional Intelligence. One sentence that resonated with me throughout the weekend after the training was "it is not what happens to us when an issue arises that is the problem, but the story we tell ourselves in our head that triggers the emotions. Thank you, Mike, for the lovely presentation.
Chris M, 15 Nov 2022
I am really enjoying this training. in Month 11 of my first year in management, I feel that the topics are relevant to what I go though on a day to day basis. My only comment is that I wish there was more participation from the rest of the group, which is at no fault to the trainer or the course.
Moyang W, 15 Aug 2022
I think in general it was really good, it would be also useful if we could get some role-play sessions and put ourself in the situation to practice what we learnt with the trainer giving us feedback. And occasionally, I find the vocabulary the trainer used I could not fully understand.
catrinel g, 15 Nov 2021
The course was enjoyable and useful for the future, as it was offering information that for some people was new. Potentially some of the activities could be done slightly quicker, but it might be depending on the participants. Laura was delivering the course in a very friendly and calm manner.
daniel B, 19 Oct 2021
very insightful. good to speak with fellow colleagues and share ideas.
Bill H, 19 Oct 2021
Very good. I enjoyed the interactive sessions - best way to learn
Perry W, 19 Oct 2021
Enjoyed the session - nice meeting length in terms of duration and nice to have the break out rooms regularly swapped about so you work with all your colleagues across the session.
Matthew G, 14 Oct 2021
I liked that multiple models were presented in different areas, this helped avoid me feeling that there was a restrictive 'correct' way of doing things, but instead that there were multiple techniques. Dilys was always very responsive to the group, and the groups needs and comments, which helped keep everyone engaged. The level of work in smaller group seemed balanced quite well for me - I had enough time and space to try things and stay involved without getting too tired. Dilys was very clear and enthusiastic throughout the sessions. A very useful course.
Steven B, 14 Oct 2021
I think the course manual could be used better, I was thinking having something like laminated handouts of the models to hand would make it easier to then take some learnings into practice - a concise managers handbook if you like. I enjoyed discussing things in the breakouts and having time away from Dilys, because it made the conversations feel free and then reflecting with Dilys to reaffirm.
Amy H, 13 Apr 2021
Thank you so much. Not an easy group to facilitate as involved discussion groups with people who did not know each other well. Thank you and well done