Showing 1–8 of 8 reviews (3 star)
More teaching about management techniques would be more helpful. I was hoping to learn about how to manage others better.
The overall structure and message of the workshop was good and a valuable session to have been delivered and shows that CGTC is responsive to employee engagement surveys. Putting this particular element of feedback in to practice was reactive and perhaps highlight CGTC as being a reactive employer rather than conscious or conscientious as an employer. Given time and resource this could have been improved by delivering to smaller groups over a longer time frame starting with the areas of the business that scored lower in the engagement survey, addressing the specific points of feedback that were received. Since the sessions were booked in, and over the course of the last week since they began, I have heard comments from people that it came across as a tick-box exercise to address the feedback. To combat this, follow up calls could be arranged 6-8 weeks after the initial call to find out what people have done with the commitments they made at the end of this session to improve communication and see what changes have come from it. Whilst 'intention - impact' is part of the Company Induction for new starters, this could be fleshed out into its own workshop as part of new-starter onboarding / post-probation onboarding
the only reason i have rated this between 3 and 4 rating is due to I felt this session would have been better face to face and for us to work through real examples as a group with Sam's input into the conversations and how we could improve our questioning technique when setting goals and actions.
The course was interesting in parts but felt that it lacked practical links so I can easily link the thinking to my work. It would have been beneficial to spend more time on each topic doing more exercises or deeper dives into topics rather than skim the surface of a lot of topics.