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Leadership Development Reviews

Jamie A, 04 Feb 2026

The overall structure and message of the workshop was good and a valuable session to have been delivered and shows that CGTC is responsive to employee engagement surveys. Putting this particular element of feedback in to practice was reactive and perhaps highlight CGTC as being a reactive employer rather than conscious or conscientious as an employer. Given time and resource this could have been improved by delivering to smaller groups over a longer time frame starting with the areas of the business that scored lower in the engagement survey, addressing the specific points of feedback that were received. Since the sessions were booked in, and over the course of the last week since they began, I have heard comments from people that it came across as a tick-box exercise to address the feedback. To combat this, follow up calls could be arranged 6-8 weeks after the initial call to find out what people have done with the commitments they made at the end of this session to improve communication and see what changes have come from it. Whilst 'intention - impact' is part of the Company Induction for new starters, this could be fleshed out into its own workshop as part of new-starter onboarding / post-probation onboarding

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Kathy V, 30 Jan 2026

What I found really powerful was when Sam listed three words (from the survey) i.e. cliquey , excluded to set the tone. As as business we need to do more around providing resources/training/signposting for bias training, conflict etc

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Alan D, 26 Jan 2026

Excellent session

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David B, 26 Jan 2026

Sam, explained what can be difficult content well & kept up progress

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Mark A, 26 Jan 2026

The course was very good for individuals who have not had much exposure situations where discrimination, harassment and bullying occur in the workplace. The importance of separating intent from impact is critical. There could perhaps be more focus on how and where our individual biases come from as understanding why we think the way we do helps us to moderate our behaviours, but I appreciate that may be difficult in a 2 hour session. The biggest challenge in improving behaviours is encouraging others to speak up, this can be difficult for more introverted employees and the course gave advice and methods that avoid direct confrontation which is helpful.

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Dawn W, 26 Jan 2026

Good information that I do not always think about so will definitely pause for thought and think about how my reactions could upset others. Be more respectful to others in the workplace, listen more.

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Unyime-Obong O, 26 Jan 2026

Once again Sam has proven a wonderful trainer delivering all the content in an engaging manner with great energy and relatable stories.

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Alicia , 26 Jan 2026

Nice training to keep you questioning yourself about everyday culture and how you contribute to that

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Wilson , 26 Jan 2026

good

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Barry S, 20 Jan 2026

Really enjoyed the break out sessions to gain others perspectives

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