Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 51–60 of 626 reviews

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Great course, very nice presentation from Mike

Kyle P · 25 Sep 2025
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Very engaging and interesting. Gathered everyone’s attention well while involving the entire classroom. Very friendly and positive bloke with a lot of good advice :)

Spencer W · 18 Sep 2025
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Great course, great trainer that goes into depth about each subject

Jacob S · 18 Sep 2025
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Overall good delivery of corse

Caitlyn D · 11 Sep 2025
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I took away what I needed regarding how to manage conflict of I was to receive it on site. Even if I do with my team.

Emma H · 11 Sep 2025
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Good course engaging and helpful

Joseph B · 11 Sep 2025
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Great guy

Richard R · 11 Sep 2025
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Mike was a great trainer. Learned a lot about resolving conflicts and how mental health is linked to diet etc. well planned and very informative.

Mason B · 10 Sep 2025
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Mike was great, really enthusiastic, efficient and approachable. Good knowledge of subject matter and lots of life experience to back it up. Top bloke.

Tristan W · 10 Sep 2025
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Good trainer, made the course a lot more enjoyable using past experiences.

Harry D · 10 Sep 2025
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