Highways Conflict Management Course Reviews

Brilliant course very interesting and informative. Didn’t feel like we were in a training course at all. Well done Roy. Excellent job.

I thought that Roy was very knowledgeable about everything in the course. Thank you

Class

Roy was very good at keeping everybody engaged in the training. I learned a lot and had fun while doing so. He has some great experiences and got everybody feeling comfortable.

Great course which has opened my mind as to how I carry out my work going forward. The trainer was excellent!

Great information, and improve my confidence on conflict management

I found this course useful.

Very thorough course, well presented and informal conversations helped me appreciate the bigger picture. 10/10

I found this course extremely helpful as it is very relevant to my job. My role consists with a lot of cold calling and accessing customer homes, particularly in areas I am not familiar with. The role is very customer based so it is great that I have been made aware of different scenarios/situations.

All QT’s especially customer facing should attend this course