Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 151–160 of 626 reviews

Sort by
“

Trainer was good and really enjoyed it

Jai T · 21 May 2025
Helpful review?YesNo
Report review
“

Brilliant trainer, easy to get on with and very down to earth with excellent skills in getting the point across and learning what each topic was

Brad H · 21 May 2025
Helpful review?YesNo
Report review
“

Trainer(Mike Evan’s) was great, taught us everything we needed to know

Connor G · 21 May 2025
Helpful review?YesNo
Report review
“

Trainer was really good kept our attention well, made everyone feel included one of the best courses I've been on.The course was ran really well

Charlie C · 21 May 2025
Helpful review?YesNo
Report review
“

Mike was great, very professional and made tasks for the group which made the session enjoyable. Always answered questions when questions was asked. This is a lesson that has put me in the right direction in my future life. Great credit to the company.

Nathan R · 21 May 2025
Helpful review?YesNo
Report review
“

Good course with excellent engagement by Mike.

Wayne J · 08 May 2025
Helpful review?YesNo
Report review
“

Very friendly instructor, made a classroom course enjoyable. Easy to understand. Plus he supported Liverpool fc which I also support

Connor L · 07 May 2025
Helpful review?YesNo
Report review
“

Mike was very engaging and highlighted some key things regarding conflict and triggers.

Jack P · 07 May 2025
Helpful review?YesNo
Report review
“

Great subject knowledge from the trainer kept the course flowing well

Gareth W · 07 May 2025
Helpful review?YesNo
Report review
“

Mike was very helpful helping us understand how to de escalate serious situations and has been very helpful to me

Reece L · 06 May 2025
Helpful review?YesNo
Report review