Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,791–3,800 of 4,607 reviews
Fantastic course, as always Andy and his knowledge was great. Very intelligent man.
learnt a lot good break down on all subjects very good understanding
enjoyed the course, refreshing knowledge. Andy makes the course fun & interesting
Very well presented and covid aware throughout the course