Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,791–3,800 of 4,626 reviews
Really enjoy how Ben trains the course. Excellent course.
Fantastic trainer, full of knowledge and was able to keep the course exciting highly recommended
Excellent course, great trainer. Friendly, supportive and constantly engaged in delivery of course and materials. 5 *
Great to have a refresher delivered in professional manor