Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,781–3,790 of 4,607 reviews
Excellent course, great trainer. Friendly, supportive and constantly engaged in delivery of course and materials. 5 *
Great to have a refresher delivered in professional manor
Really useful and easy to understand. Debbie explains things very thoroughly and explains all questions.