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Trainer is approachable, friendly, knowledgeable & puts learners at ease, she made the course fun & relaxed & met everyone's individual needs
Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,521–3,530 of 4,626 reviews
Trainer is approachable, friendly, knowledgeable & puts learners at ease, she made the course fun & relaxed & met everyone's individual needs