Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,511–3,520 of 4,605 reviews
Trainer is approachable, friendly, knowledgeable & puts learners at ease, she made the course fun & relaxed & met everyone's individual needs
Very helpful refresher, great to go over the arousal chart.
Excellent refresher course delivered at appropriate pace with great explanation of content