Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,451–3,460 of 4,626 reviews
Great day,really helpful, John was lovely and explained everything through,
An excellent refresher, clear guidance , explanations and instructions. Fantastic delivery from the course leader.
Really good course! Learnt some new things as well as the things I already knew.