Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,441–3,450 of 4,605 reviews
An excellent refresher, clear guidance , explanations and instructions. Fantastic delivery from the course leader.
Really good course! Learnt some new things as well as the things I already knew.
The training was great, really useful. I feel much more confident about using the releases and holds in a real-life situation now. It was also useful to go over the theoretical stuff again.