RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,638 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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Detailed and practical with lots of demonstration and discussions. The use of PowerPoint pictures to show techniques could be very useful.

Mutari A · 23 Aug 2023
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Response: Hi, Mutari, thank you for your feedback. Glad you enjoyed the training. Hopefully, the trainers gave time to ensure all of the physical skills are taught clearly, as just having pictures wouldn't ensure the safety and technique of the skills are applied appropriately and accurately. We always recommend practicing the skills as a team after the training, to ensure skills are fresh and kept up to date between refresher courses.

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Excellent course delivery. Very professional in every aspect.

Joe H · 22 Aug 2023
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Response: Hi Joe, thank you for the lovely feedback. We'll be sure to let Ajay know how professional and excellent he has been!

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Enjoyed the course

michele D · 17 Aug 2023
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Course delivered professionally and patiently by Simon algar

Stiart T · 17 Aug 2023
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I was supported very well with some limited movements

Jon H · 15 Aug 2023
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Good all round refresher.

Jane H · 15 Aug 2023
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Brilliant refresher training. Trainer was very knowledgeable which is useful to my role. Lee was very professional throughout the training.

Emily B · 14 Aug 2023
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Good refresher course, all information delivered in a effective way. Able to retain and discuss course material. Lee had a good tone throughout his delivery and was interesting to watch and learn from.

Haylie R · 14 Aug 2023
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Really enjoyed this course, lee made me feel comfortable.

Annette W · 14 Aug 2023
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Lee was fantastic in delivery and taught the PBS course amazingly and provided training which was imbedded in my mind from today onwards. I feel the way the delivery was provided was the best delivery I’ve had for the last 5 years being in the company. All trainers should provide training in this way.

Zahida A · 14 Aug 2023
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Response: Thank you for taking the time to leave detailed feedback. We do pride ourselves with having experienced trainers who truly believe in the ethos of restraint as an absolute last resort and who can bring this training to life through their own experiences. We'll be sure to let Lee know how great you found the training.