RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,803 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

Generated from recent reviews; may not reflect every review

Showing 851–860 of 5,580 reviews (5 star)

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Great session and good way of teaching

James C · 07 Jan 2026
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Really interesting and Jamie made it fun

Lisa M · 07 Jan 2026
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Very good, clear with directions and teaching techniques. Thankyou!

Hope B · 07 Jan 2026
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Great day. Informative trainer.

Heather H · 07 Jan 2026
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Very good, knowledgeable trainer. Lots of opportunities to practice techniques.

Rebecca T · 07 Jan 2026
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Response: Hi Rebecca. Thank you for your feedback. I’m glad to hear that you found the trainer knowledgeable and that there were ample opportunities to practice techniques. We hope that attending the session will further support you in your role.

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Great content. Relevant. Delivered well. No complaints

Miranda C · 07 Jan 2026
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Really enjoyable day.

Elizabeth B · 07 Jan 2026
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Ben excellent. He made the team feel safe and comfortable. He explained things really well and I feel confident to use break away tactics if needed

Lucy F · 07 Jan 2026
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Absolutely fabulously presented, easily understood and brilliant interactive session. Looking forward to the refresher!

Christina H · 07 Jan 2026
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Excellent facilitator. Ideal group size encouraged safe interaction and time to talk. Aimed at the right level, encouraging careful communication and de escalation

Amanda F · 07 Jan 2026
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Response: Hi Amanda. Thank you for your feedback. I’m glad to hear that you found the facilitation effective and that the group size supported interaction and discussion. It’s also good to hear that the level of the session supported careful communication and de-escalation. We hope that attending the course will further support you in your role.