RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,700 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Really enjoyed the training with Rozi very informative friendly manner.

Angela M · 16 Nov 2023
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Response: Hi, thank you for the feedback, we'll be sure to let Rozanna know you enjoyed the course delivery.

Good refresher. With good detail. Good to go over everything annually

Matthew M · 16 Nov 2023
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Response: Hi Matthew, thank you for taking the time to leave positive feedback. It's great to hear you enjoyed the refresher course. We will ensure we share your feedback with Kirstie.

Was informative and easy to follow and nice to have a refresh

Daniel W · 16 Nov 2023
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Tailored the course to our needs and refreshed skills that we need in service

Emma E · 16 Nov 2023
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Enjoyed the training,kirztie allowed all to speak individually and less manoeuvres than last training due to pws progressing.

Vanessa W · 16 Nov 2023
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Response: Hi Vanessa, thank you for taking the time to leave feedback. We are glad to hear you enjoyed the training and its great to hear that doing so, is having a positive impact on the people you support.

Lee was a great teacher, very approachable and made learning the content fun. Very positive tutor who is dedicated to his work

Carly W · 15 Nov 2023
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Lee made the course fun and enjoyable, he has a very calm laid back knowledgeable nature which made myself feel at ease.

Dominique R · 15 Nov 2023
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Very approachable- good understanding of how to keep safe - for both the customer and staff. LEE

Catherine M · 15 Nov 2023
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Fantastic training, Lee was so engaging and I learnt so much which I will use in service. I feel more confident using PBS.

Sam J · 15 Nov 2023
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Lee delivered the training really well.. really knowledgeable trainer, rally patient, made the training interesting. Good sense of humour. Really enjoyed the course.

Kelly B · 15 Nov 2023
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