Showing 2,591–2,600 of 5,735 reviews
Even though Liam looks like Wayne Rooney & has a ginger beard he is a good trainer. He gets through a lot. He actively listens to all the attendees & shows he has by demonstrating what he’s remembered. He’s a talker & purposely repeats the important stuff because he knows repetition is the mother of all skills. He’s also quite strict. He knows people naturally get tired on a two day course & will peak & trough but pushes everyone to keep trying. I was tired today but Liam kept things interesting which kept me engaged & kept my attention.
I enjoyed RRN training i did with tutor Liam, how to breakaway, how to document incidents, how to de-escalate and divert attention of a resident I work with
Days were a bit long. Content was useful and relevant. Trainer was very knowledgeable, friendly and educational Room was comfortable
Very interesting course, learned much about how to encourage our customers in a positive way.
I really enjoyed the course trainer was fantastic and will be able to go back to work and use the skills I have learnt especially with working in specialised service.
Excellent!!! I love the training. I can say i am more confident working with people that often show behaviours.
The course was very educative and contemporary
The content of this course was informative, engaging and the instructor, Ben was really knowledgeable. I feel more confident in implementing these strategies now. I will recommend this course to everyone. The best training course I have attended. Thank you Ben
Ben was a thoroughly engaging, knowledgeable, fun trainer who delivered the content brilliantly. The course content was apt, clear, concise, helpful