RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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I have dreaded this course in the past but this time I actually quite enjoyed it. Amy is the best trainer I’ve received training from and I’ve worked for the company 6-7 years. She’s really friendly and easy going. She made it fun and I genuinely hope she does my future training too.

Mikaela H · 29 Nov 2024
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Response: Thanks Mikaela for taking the time to leave this fantastic feedback. This is really great to read, we will ensure we pass this feedback to Amy.

I really enjoyed the course, learnt a lot, the instructor was brilliant

Tracey T · 29 Nov 2024
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Alan has facilitated the PBS course extremely well, he ensured a full understanding from all attendees throughout and both 2 days have been interactive. I now feel a lot more confident to maintain people’s safety without using restrictive practise when it is not necessary. I would highly recommend Alan without hesitation.

Nicola U · 29 Nov 2024
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Amazing course and training techniques, it was engaging and I was never even bothered about looking at the time. Trainer was excellent and kept us all active all through the session. Jimi

Folajimi A · 29 Nov 2024
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Nigel Bennett was in place of Carol Chiverton, he was 5star

Melanie R · 28 Nov 2024
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Response: Thanks Melanie for taking the time to leave feedback. Great to hear that you enjoyed the delivery with Nigel. We will ensure to let him know.

Jamie and Nigel were excellent

Amy J · 28 Nov 2024
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Enjoyable course compared to other training I have experienced in my career. The open attitude of Amy made it engaging with real life examples, great discussions and clear information. I feel I have learnt what was required plus much more. Thank you

laura r · 22 Nov 2024
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Response: Hi Laura, Thank you for taking the time to leave feedback. We are so glad to hear you enjoyed the learning experience with Amy. We will ensure to share your feedback.

Really enjoyed the whole day

Lucy I · 22 Nov 2024
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Afternoon session good and very helpful, well organised and taught Morning session too much repetition of the PBS 1

Naomi G · 22 Nov 2024
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Too much small talk and jokes. It got beyond point long when was no necesary. Practical bit was fun Trainner was good though but didnt feel he was seeing the staff point of view and was here to scold us about how we treated patients. Otherwise very helpfull

Armando M · 22 Nov 2024
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Response: Hi Armando. Thank you for taking the time to leave us some feedback. We are sorry to hear that you felt that the trainer could have made it a better learning experience for you. We have shared this feedback with them and, as we teach on the course, will engage in some reflective practice with them.