RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

This was an excellent and amazing course with lots of interesting information and topics which is very essential to apply in the practice. Liam was very thorough with all the course content and knowledgeable.

I enjoyed the course, interactive and very informative. Learned a lot from our instructor Liam and it is essential for every staff to learn the importance of these tactics when looking after patients and families who are delirious, agitated or pose a Physical threat to staff. It is so useful for women , it empowers them to protect themselves in the community and use these tactics as self defence when they find themselves in vulnerable situations. Liam was so good, five stars for his enjoyable class.

Ben was very friendly and good guy good to see you and will be happy to have you back Cheers

Different ways of working. Will be using all aspects of course at my job. Excellent training and trainer.

Excellent delivery style. Very engaging . Validated some of my current practices but also highlighted where can do more and look at behaviours in different ways to help support customers more professional way

Ben was amazing, one of the best courses I have been on. Very well explained and enjoyed the practical. I have a better understanding of how to support people who have behaviours of concern.

The course was great, learnt the necessary skills helpful for my use at work if need be to be used.

Fantastic and very informative enjoyed and interesting ben is very good at his job keeps you engaged constantly thoroughly enjoyed

The course was really impactful and the trainer really knows what he is doing. I gained a lot from the training.

Ben really knowledgeable, his teaching is amazing, I have learnt soo many ways to meetings customer's needs and understanding different ways to communicating with clients and not misjudging them.also learnt different techniques of keeping my self and customer's safe and different ways of protecting and identifying when customer's are in danger and call for concern and who to report it.