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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews
Stacey E, 22 Jul 2025
Liam was very helpful and I’ve learned a lot thank you.
Julie M, 22 Jul 2025
Really interesting course , lots of information, thoroughly enjoyed it ! Trainer was brilliant, made me feel very comfortable 👌
Wendy B, 22 Jul 2025
Excellent course, Liam was brilliant I felt more confident after completing the course.
Hayley H, 22 Jul 2025
Liam was a great trainer, very engaging, knowledgeable and friendly. He knew the material really well and was very happy to answer any questions and give good feedback and solutions. The course itself was clear,concise and very informative and easy to understand. Very much enjoyed the course 10/10 😀.
Dave L, 22 Jul 2025
As l'm new to this area of care l learned lots of pertinent infornation and stategies in helping my service users in everyday life, and in helping me to be a better support to them.
Megan L, 22 Jul 2025
I really enjoyed this course. Our trainer Liam was very bubbly, kind, patient and informative.
Julianna S, 22 Jul 2025
I enjoyed the energy of the trainer (Liam) a lot, he made the room feel very entertaining and was accommodating to all individual needs. He also looks like he could be my dads twin and that was bizzare. No need to break the ice I guess hahah. I felt that a lot of the course was rooted in addressing common sense just with the official names and I think that more psychology and learning how the PBS systems actually help people would be really interesting and would help me understand why I should be using the techniques in the first place. Maybe even some case studies where PBS has improved the lives of service users would be good.Response : Thank you for taking the time to share your feedback, it's always valuable to hear how the course is received. The PBS framework is designed to support professionals from a wide variety of backgrounds and aims to introduce key principles in a practical, accessible way. While some content may feel intuitive, it's intentionally structured to connect everyday professional practice with recognised frameworks and RRN-compliant approaches. We absolutely appreciate your interest in the psychological underpinnings and wider impact of PBS. You're right that real-life examples and deeper context can make a big difference to understanding why techniques matter, not just how they work. Your suggestion to include more case studies and clearer links to service user outcomes is very helpful, and something we’ll take on board as part of our course review cycle. Thanks again for your thoughtful input, it’s feedback like yours that help us continue refining what we deliver.
Lillia T, 18 Jul 2025
Excellent, friendly and very informative. Alan was patient and delivered great training in PBS..Thankyou!
Catrin R, 18 Jul 2025
Absolutely loved it. Learnt so much information I can put into practice..feel it's been extremely useful as I support some people who will really benefit from the staff having this course